Who are you?

We are James Rowney, Head of Real Estate Solutions, and Mert Zabci, Senior Corporate Manager, and we both work in Restructuring at RBS. This summer we hosted Jennifer from North Kent College for an internship as part of her Career Ready programme.

Why did you decide to get involved?

Mert: Natwest and the Royal Bank of Scotland have supported Career Ready for a number of years and this summer Restructuring volunteered to host one of the young people for the first time. We wanted to show that Restructuring has the necessary nurturing culture, as well as the willingness and enthusiasm to commit time and resource, to develop young individuals.

What approach did you take to hosting an intern for the first time?

Mert: We wanted to give Jennifer a productive experience and to develop skills that she had highlighted as lacking, like general professional-level confidence, language and networking. Jennifer is a native Spanish speaker and this was clearly impacting on her confidence in communication but we worked with her every step of the way.

James: We focussed on guiding her through a full customer journey and giving her an appreciation of the collaboration that’s needed across Restructuring to arrive at the right decisions. The programme we devised covered almost every area in the department and we were also able to give her an overview of the bank as a whole, including our future vision. The experience gave her a good understanding of what it’s like to work in the world of banking.

Jennifer established a really sound understanding of the structure, aims and aspirations of RBS, especially for someone of a young age.

What was the biggest impact you felt you had?

James: Jennifer has established a really sound understanding of the structure, aims and aspirations of Restructuring and RBS, especially for someone of a young age and with little previous business environment experience.

Mert: At the end of the internship Jennifer delivered a presentation about what she had learned. She identified herself that she had developed confidence both in engaging with others and in her own abilities; improved her professional written and verbal skills; established a wide business network within Restructuring and other departments; and was motivated to study banking and finance at university.

What were the rewards for you?

Mert: We feel that the internship has shown that Restructuring has the necessary nurturing culture, as well as the willingness and enthusiasm to commit time and resource, to develop young individuals.

James: We’d also just like to say thank you to everyone who spent time with Jennifer and demonstrated this culture

Get involved today and make a lasting difference.