Roshni Haque from St Thomas More Catholic Academy, our 2019 Think Logistics Student of the Year, shares how the support of her mentor and a paid internship with Virgin Trains gave her the skills, confidence and opportunity to kickstart a rewarding future.
The journey I have been on has been amazing and being named the Think Logistics Student of the Year is such an honour – it really means a lot that the effort I have put in over the past year has paid off. Before I started the Career Ready programme I was shy and lacking in direction, but the support of Julie, my mentor, and my paid internship at Virgin Trains have completely changed this.
When I first met Julie, my mentor from Stoke City Council, I was unsure what to do following my A-levels, but she used her experience to help me find the right career path for me and the different university courses I could study to achieve it. She also helped me develop my interview and CV writing skills by putting me in contact with her colleague at Stoke City Council who deals with CV writing and employment.
I’d like to thank Julie for all the time and effort she has put into mentoring me over the past year. She has supported me through every step and continues to do so today.
I think that my personal highlight of the programme was my internship with Virgin Trains at Crewe Railway station as it was such an enjoyable and eye-opening experience. My daily tasks ranged from helping platform staff with Disabled Passenger Assist (DPA) to giving out information to customers at the information kiosk. I particularly enjoyed working on DPA as it felt rewarding to be able to help vulnerable passengers. It was also interesting for me to see how different aspects of daily life can be difficult for those with disabilities and how businesses like Virgin cater their services to those who need extra support.
Along with working at the station, I also spent one day a week at Virgin’s Talent Academy. This gave me the opportunity to do different activities which helped to improve my communication, confidence and team working skills.
Because of how well I performed during my internship, I am set to start an apprenticeship with Virgin Trains as a Welcome Host at Crewe Station once I complete my A-Levels in June. I was so happy when I received the call offering me this apprenticeship because it shows that my hard work has paid off.