Privacy Policy

Career Ready is registered as a data controller with the ICO in accordance with the UK Data Protection Act 1988. We will process any personal information we collect about you in accordance with the Act and other legislation including The Data Protection Act (2018) & The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

What we collect

We may collect the following information:

  • Name  
  • Contact information including email address
  • Any information you provide to us so we can process an application or enquiry
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys

We take looking after your information very seriously. We have implemented appropriate physical, technical and organisational measures to protect the personal information we have under our control, both on and off-line, from improper access, use, alteration, destruction and loss. We take reasonable steps to ensure your information is accurate and up to date but we really rely on you to use the website and/or let us know when your contact details change.

The transmission of information using the internet, however, is not completely secure, we will do our best to protect your personal information collected this way but we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Where you have chosen a password, which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

What we do with the information we gather


We need to share user data with other trusted third parties. Our charitable objectives and programmes necessitate us to connect schools & colleges, students, volunteers and employers with each other, to achieve this we need to collect and share contact details for communication, student details for Internship applications and to achieve successful mentoring relationships. In some cases, data may also be shared with Local Authorities, particularly in Scotland to enable us to deliver our programmes.

We require information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Business record keeping and activity metrics
  • We may use the information to improve our programme
  • We may periodically send you information which we think you may find interesting or important using the email address which you have provided
  • From time to time, we may also use your information to contact you for research purposes. We may contact you by email, phone, fax or mail
  • We may share data where it is appropriate to do so, with both statutory and non-statutory bodies to enable us to collect contract payments, accept donations or to pursue support funders. The information will be anonymised whenever possible.
  • The website collects and uses cookies to help it work efficiently. The information and statistics we collect will be anonymous.


On request from the individual responsible for safeguarding in Schools or colleges, we will release to them for Children's’ Safeguarding purposes, the following information for volunteers; your name, your current DBS number (in Scotland this is your PVG Membership number) and the date the certificate was issued. Any other information that may be contained on the certificate will not be shared.

Removal of Personal Data

We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations.

If you are inactive as a student or volunteer on a programme with Career Ready for more than 2 educational years then your data will be automatically anonymised and all personal identifiers removed, SUBJECT to whether you agree to become part of any alumni project that Career Ready may run and EXCEPT if you have mentored a student as a volunteer then your name, employer, DBS number and the date of issue of your certificate and the name of the student will be retained for safeguarding purposes. In Scotland, we retain a copy of your PVG Membership number as membership is indefinite This information will be retained indefinitely but will only be made available on request to Law Enforcement bodies.

If you are a student that was unsuccessful in an application to enter a Career Ready programme we will automatically anonymise your data for statistical analysis in April immediately following the application date and delete your personal record.

If you are a volunteer who has started an application to become (only) a mentor and your DBS application has not been completed within six months following your application then your record will be deleted during the April that immediately follows the six month limit.

Controlling your personal information

You may choose to restrict the collection or use of your personal information. You may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to: Career Ready, 25 Canada Square, Canary Wharf, London, E14 5LB or email the Data Protection Officer (

If you believe that any information we are holding on you is incorrect or incomplete, please email us ( or write to us at the above address. We will endeavour to promptly correct any information found to be incorrect.

External Links

Career Ready uses a fully-serviced cloud solution to store all our files and data.  Work Place Live provide this service for us and information regarding their security features are here and their Privacy Policy can be viewed here.

Career Ready also provide links to our social media accounts including (but not limited to) Facebook, Twitter, LinkedIn and Instagram, we do not have control of the privacy practices of the media sites so please ensure that the privacy policies of all external sites are read and understood before use.

We provide a direct link to an external site (GBG) for mentors only so that their DBS application can be processed.  Their Privacy Policy can be viewed here.

Review of this Statement

We keep this statement under regular review. This statement was last updated in April 2019.